Information We Collect

We may collect:

• Contact information you voluntarily provide (name, email address, mobile phone number)

• Information submitted through our intake forms or secure client portal

• SMS consent and message preferences

• Non-identifying website usage data (cookies, analytics)

We do not collect or store clinical or diagnostic information via SMS.

Website Analytics

We use Google Analytics to understand how visitors interact with our website. This tool collects non-identifying website usage data (such as cookies and basic analytics information), aggregated information such as pages visited, approximate location (region or state), device type, and general usage patterns.

This information is used solely to improve website functionality and understand how visitors navigate our site. We do not use analytics data for advertising, remarketing, or profiling, and we do not enable advertising personalization features.

You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on or by adjusting your browser settings to refuse cookies.

How We Use Your Information

We use your information to:

• Provide psychological and feeding therapy services

• Send appointment reminders and administrative updates related to patient care

• Respond to inquiries

• Maintain secure records and practice operations

• Send SMS messages only when you have opted in through our intake forms or secure client portal

We do not send marketing or promotional text messages.

SMS Terms

By providing your mobile number, you consent to receive SMS/text messages from WholeChild Wellness LLC, including appointment reminders and administrative updates related to patient care.

• Message frequency varies.

• Message and data rates may apply.

• Text STOP to opt out of SMS messages at any time.

• Text HELP for assistance.

Sensitive or clinical information is not sent by SMS. For protected communications, please use our secure client portal.

Data Protection Measures

We implement safeguards to prevent unauthorized access or sharing of your information, including:

• Strict access controls

• Staff training in privacy and data security

• Secure servers and encrypted data transmission

• Administrative and technical security measures

• Limited-access internal systems

We never sell or share your SMS information with third parties.

Sharing & Disclosure

Information is shared only as needed to:

• Provide care

• Comply with legal obligations

• Maintain secure operations

We do not sell, rent, or share personal information for advertising, marketing, or data brokerage purposes.

Your Choices

You may:

• Opt out of SMS at any time by texting STOP

• Request assistance by texting HELP

• Update your communication preferences

• Request access to or correction of your information

Changes to This Policy

We may update this Privacy Policy and SMS Terms from time to time. Updates will be posted on this page.

Contact Information

If you have questions or concerns about this Privacy Policy, SMS services, or your information, please contact us:

WholeChild Wellness LLC
Email: info@wcwellnessaz.com
Website: www.wcwellnessaz.com